Your Lapsed Patient List Is Worth
More Than Your Next Ad Campaign
Most med spas have $30,000–$80,000 sitting dormant in their patient database.
Novora Intelligence installs and manages done-for-you patient reactivation and no-show recovery systems for med spas — recovering lost revenue without adding to your team or disrupting your workflow.
Recover $5,000+ in 30 days or pay nothing. 2 pilot slots available this month.
Built for med spas booking 40+ appointments per week that need a systematic recovery process — not another marketing campaign.
What $30K–$80K in Dormant Revenue Looks Like Recovered
Based on a 60-appointment/week med spa at 8% no-show rate with 340 inactive patients in the 90-day window. These are the numbers the system is designed to recover.
Sample model only. Actual results vary by practice size, patient database, and services offered.
Where Revenue Usually Leaks
You already have the patients. You already have the appointments. But no-shows go un-followed. Lapsed clients sit untouched for months. Your front desk is too busy to chase anyone — and every week that passes, that revenue gets harder to recover. The issue is never the team. It's the missing system.
Slow Lead Follow-Up
Interested prospects wait too long and go cold. First-response speed has a direct impact on whether an inquiry converts into a booked appointment.
No-Shows
Open appointment slots turn into lost revenue. Without a consistent recovery workflow, unfilled time stays unfilled and the schedule never catches up.
Inactive Clients
Past clients are not consistently reactivated. Most appointment-based businesses have more recoverable revenue in their existing client list than in new leads.
Manual Staff Chasing
Teams spend time texting, calling, and following up manually. This is slow, inconsistent, and pulls staff away from higher-value work that can't be automated.
Weak Visibility
Owners can't clearly see where bookings, follow-up, and retention are breaking down. Without visibility into the gaps, the same leaks repeat every month.
Underused Systems
Existing CRM or booking tools may be in place but not connected into a clear workflow. Software sitting idle is a workflow problem, not a software problem.
Three Systems. One Purpose: Recovered Revenue.
Every system is built and managed for you. You review, approve, and watch the dashboard. We handle everything else.
Patient Reactivation Engine
Automated outreach to every patient who hasn't booked in 90+ days. Personalized by service history and last visit. Recovers patients who've gone quiet — without your staff lifting a finger.
No-Show Recovery System
Triggered within 15 minutes of a missed appointment. Branched follow-up over 48 hours recovers the slot before it becomes permanent lost revenue. Runs automatically, every time.
Live Recovery Dashboard
Real-time visibility into recovered appointments, rebooked patients, and total revenue recovered. See what the system is doing, every day, without asking your staff for a report.
No New Systems. No Disruption.
We integrate directly with the booking platforms med spas already use. Your team keeps working exactly the same way — the recovery system runs in the background.
Don't see your platform? Ask on the audit call. Most booking platforms with webhook support are compatible.
How the Process Works
Every engagement starts with workflow mapping before any automation is recommended. We scope before we build — and nothing goes live without your review.
Audit
We review your patient database, booking volume, and current follow-up process to calculate your exact reactivation gap — the dollar amount sitting dormant in your list.
Build
We install your no-show recovery and reactivation system, integrated with your existing booking software. Your team does nothing differently — we handle everything.
Measure
You get a live dashboard showing recovered appointments, rebooked patients, and total revenue recovered in real time. We track results against the 30-day guarantee.
What Med Spa Owners Usually Ask
Your Lapsed Patients Are a Revenue Recovery Opportunity.
In 15 minutes, we'll calculate the exact dollar amount sitting dormant in your patient list — and whether the 30-day pilot makes sense for your practice.
Pilot is free. If it works: $1,500/month, no setup fee, no long-term contract. 2 slots available this month.